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Shipping

Shipping Options

Skylighter ships only to addresses in the US.  Sorry, no shipments to any addresses outside of the US.  No exceptions.
 
Skylighter offers the following shipping options:

United States Postal Service (USPS)
Ground (Parcel Post) – Typically 3-11 days, sometimes as long as 4 weeks to arrive.

Priority Mail - Typically arrives in 3 to 6 business days, excluding Sundays and holidays.

United Parcel Post (UPS)
Ground – Usually arrives within 2-11 business days, excluding weekends and holidays. Not available to Alaska or Hawaii.

3 Day Select – Arrives in 3 business days, excluding weekends and holidays.

2nd Day Air - Arrives in 2 business days, excluding weekends and holidays.

Next Day Air - Arrives next day, excluding weekends and holidays.

Orders received by noon are normally shipped the same day.

When calculating shipping time, you start counting the day after shipment.  For instance, if your order ships to you today, and will take 3 days, you would start counting business days from tomorrow forward.  So, if you order UPS 3-Day delivery, and we ship on Tuesday, you would receive your order on Friday.  If you order UPS 2-Day delivery and we ship on Thursday, you would receive your order on Monday.

Please allow one extra day for orders shipped to Hawaii and Alaska addresses.

Due to the complexity of hazardous material shipping restrictions in this country, we ship US orders in a variety of ways. Hazardous materials are only shipped by US Mail, ground (Parcel Post). Skylighter's does not to ship any hazardous materials by air, by UPS, Fedex, or any other carrier.   Sorry, we are not able to use your UPS, Fedex, or DHL account to ship hazardous materials to you.  Ditto, common carriers (trucking lines).

There are a very few items that Skylighter does not ship at all.  They must be either picked up at our warehouse by you, or delivered to you at a fireworks convention.

Where We Ship

Except where noted, Skylighter can ship fireworks books, chemicals, fuse, novelty fireworks, supplies, and videos to every state in the US. To find out if any item can be shipped to you in your location, just add the item you want to your shopping cart and proceed to Checkout. When you do that, all shipping options for that product will be shown to you.

Pickups at Our Warehouse

You can come by our warehouse in Virginia, near Washington, DC and pick up your order. We do require that you order at least two days ahead of time, though, so that we can be sure and have everything ready for you.

You can use the shopping cart to order for warehouse pickup quickly and easily. Everything you will need is there. When you Checkout in the shopping cart, be sure and specify Warehouse Pickup as the “shipping method” for each item in your order. When you complete your online order, you will automatically receive an email containing directions to our warehouse.

If you email, phone or fax your warehouse pickup order in, be sure and ask us for directions to the warehouse. Unless you already know how to get here, you will never find us in your lifetime. If you pick your order up, you can get any product we sell and possibly save significant shipping charges. This is a good way to get materials that cannot otherwise be shipped to you, or whose shipping costs are expensive.

Fireworks Convention Deliveries

Skylighter will deliver fireworks chemicals, books and videos on making fireworks, and anything else from our web site free to some fireworks events and conventions. There are no shipping charges for deliveries to any of these events. This is an excellent way to get chemicals and supplies that either cannot be shipped at all, or are just too expensive to ship. You can save a lot of money this way. In most cases, you will have to be a member of the sponsoring fireworks club in order to attend these conventions.

Expedited Shipping

We will expedite the shipping of your order for an Expedited Shipping fee of $10.00. This means your order goes out before everyone else's. If we receive your expedited order by noon, it will usually go out the same day, unless received on a weekend or holiday. Expedited shipping does not mean that your order will arrive more quickly after it is shipped. If possible, you should specify a fast shipping method as well as Expedited Shipping.

Refused or Undeliverable Orders

Any order that cannot be delivered to you and/or is returned to us in resalable condition will be subject to a 25% restocking fee. We will either charge your credit card for this amount or keep it on account and require you to pay it along with your next order.

Packaging

All of our chemicals come packed in a plastic bag, twist-tied, then packed and tape-sealed inside a sturdy, reusable plastic tub, bottle, metal can, or corrugated box. Each container is labeled, shows the chemical's safety rating, and contains a material safety data sheet (MSDS) for that chemical. The chemicals we supply are generally technical grade, sometimes better. Technical grade is generally defined as "chemicals of reasonable purity."

When Will My Order Ship?

Orders get shipped in the order that they are received. Normally, orders received by noon are shipped the same day.  However when we have sales/promotions or during our busy season (April 1 – August 30) some orders may take as long as a week to ship.

We our not open on the weekends so orders placed a weekend will get processed the next business day. If you need your order by a certain date you can make sure your order gets shipped the same day or next day by using our Expedite Service.

To check on your order, click the Order Status tab at www.skylighter.com.  At the top of the page enter your order number and your log-in information to see whether or not your order has shipped.



  
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