Shipping Options

Returning Customers
If this is the first time placing an order on the new Skylighter website, you will need to create an account.
Skylighter ships only to addresses in the US.  Sorry, no shipments to any addresses outside of the US.  No exceptions.
 
Skylighter offers the following shipping options:

United States Postal Service (USPS)
Ground (Parcel Post) – Typically 3-11 days, sometimes as long as 4 weeks to arrive.

Priority Mail - Typically arrives in 3 to 6 business days, excluding Sundays and holidays.

United Parcel Post (UPS)
Not Available on Hazmat Shipments to Alaska or Hawaii.
Ground – Usually arrives within 2-11 business days, excluding weekends and holidays. 

3 Day Select – Arrives in 3 business days, excluding weekends and holidays.

2nd Day Air - Arrives in 2 business days, excluding weekends and holidays.

Next Day Air - Arrives next day, excluding weekends and holidays.

Orders received by noon are normally shipped the same day.

When calculating shipping time, you start counting the day after shipment.  For instance, if your order ships to you today, and will take 3 days, you would start counting business days from tomorrow forward.  So, if you order UPS 3-Day delivery, and we ship on Tuesday, you would receive your order on Friday.  If you order UPS 2-Day delivery and we ship on Thursday, you would receive your order on Monday.

Additional Shipping Restrictions Apply for Hawaii and Alaska addresses.

Due to the complexity of hazardous material shipping restrictions in this country, we ship US orders in a variety of ways. Hazardous materials are only shipped by US Mail, ground (Parcel Post). Skylighter's does not to ship any hazardous materials by air, by UPS, Fedex, or any other carrier.   Sorry, we are not able to use your UPS, Fedex, or DHL account to ship hazardous materials to you.  Ditto, common carriers (trucking lines).

There are a very few items that Skylighter does not ship at all.  They must be either picked up at our warehouse by you, or delivered to you at a fireworks convention.

Where We Ship

Except where noted, Skylighter can ship fireworks books, chemicals, fuse, novelty fireworks, supplies, and videos to every state in the US. To find out if any item can be shipped to you in your location, just add the item you want to your shopping cart and proceed to Checkout. When you do that, all shipping options for that product will be shown to you.

Pickups at Our Warehouse

You can come by our warehouse in California and pick up your order. We do require that you order at least two days ahead of time, though, so that we can be sure and have everything ready for you. Call us for instructions.

Fireworks Convention Deliveries

Skylighter will deliver fireworks chemicals, books and videos on making fireworks, and anything else from our website free to some fireworks events and conventions. There are no shipping charges for deliveries to any of these events. This is an excellent way to get chemicals and supplies that either cannot be shipped at all, or are just too expensive to ship. You can save a lot of money this way. In most cases, you will have to be a member of the sponsoring fireworks club in order to attend these conventions. Contact us before placing an order for convention delivery

Refused or Undeliverable Orders

Any order that cannot be delivered to you and/or is returned to us in resalable condition will be subject to a 25% restocking fee. We will either charge your credit card for this amount or keep it on account and require you to pay it along with your next order.

Packaging

All of our chemicals come packed in a plastic bag, twist-tied, then packed and tape-sealed inside a sturdy, reusable plastic tub, bottle, metal can, or corrugated box. Each container is labeled. The chemicals we supply are generally technical grade, sometimes better. Technical grade is generally defined as "chemicals of reasonable purity."

When Will My Order Ship?

Orders get shipped in the order that they are received. Normally, orders received by noon are shipped the same day.  However when we have sales/promotions or during our busy season (April 1 – August 30) some orders may take as long as a week to ship.

We are not open on the weekends so orders placed a weekend will get processed the next business day. If you need your order by a certain date you can call us for additional information.